Meet Haven.
Fast, kind answers. Every ticket, every time.
Haven is your AI Customer Support VA. Haven works around the clock, prepares the work, and waits for your approval before anything goes out.
Built for
- Online stores
- Subscription businesses
- Service companies
- Any team with a support inbox
Popular in: Retail & e-commerce
Sound familiar?
- Tickets pile up overnight.
- Response times slip.
- Customers leave quietly.
Six jobs. Done every day.
Works through the overnight queue and drafts every reply
Checks the real order and tracking before answering
Answers only from your approved policies and knowledge base
Sorts by urgency and SLA so nothing breaches
Hands billing issues and angry customers to a human
Tracks first-response time and customer satisfaction
While you were asleep.
Haven cleared the overnight queue: 24 open tickets, first response in 1 minute 48 seconds, satisfaction 4.7/5. Sara's order hasn't arrived — Haven checked the live tracking, found it arrives Saturday and drafted a reply with a backup offer. One click to send.
From Haven's live demo · synthetic dataHaven prepares. You decide.
to the tools you already use.
Reads, sorts, checks and drafts.
Every suggestion links to its source.
One click to approve, edit or decline.
Try Haven right now.
Click around a real working prototype. Demo mode — synthetic data, nothing is sent.
Plugs into your tools.
Don't see your tool? Every TNG agent is customised to your stack.
Build the team.
Lyra
Receptionist VA · Front officeEvery call answered. Every caller remembered.
Meet Lyra →Chrono
Appointment & Scheduling VA · Front officeA full calendar. Zero double-bookings.
Meet Chrono →Halo
Reputation Management VA · Front officeGuards the name you built.
Meet Halo →Add Haven to your team.
Every agent is customised to your business. Essential, Managed or Executive — call us for your personal price.